Privacy Policy

Last updated: 2024-02-22

Your privacy matters to us. This policy explains how we collect, use, and protect your data.

Our Commitment

We respect your privacy and handle your data responsibly. We believe you should have full control over your personal information.

Data We Collect

Information You Provide

  • Account information: Email address, name, and password (or OAuth provider data)
  • Resume content: The resumes and documents you create
  • Job tracking data: Jobs you save and track
  • Settings: Your preferences and configurations

Information Collected Automatically

  • Usage analytics: Anonymized data about feature usage (via PostHog)
  • Error logs: Technical information to diagnose issues
  • Session data: Login timestamps and session duration

Data We Never Sell or Share

We make the following commitments:

  • We do not sell your personal data - ever, under any circumstances
  • We do not share your resume content with third parties
  • We do not share your job search activity with employers or recruiters
  • AI processing is secure - your data is not used to train AI models
  • No advertising profiles - we do not build profiles for ad targeting

When We Share Data

We only share data when:

  • You explicitly request it - e.g., exporting to a third-party service
  • Required by law - valid legal process (subpoenas, court orders)
  • To protect safety - prevent fraud or security threats

Your Privacy Rights

For All Users

  • Access: View all data we have about you
  • Export: Download your data in a portable format
  • Deletion: Request complete account deletion
  • Correction: Update inaccurate information

GDPR Rights (EU Users)

Under the General Data Protection Regulation, you have additional rights:

  • Right to be forgotten: Request deletion of all your data
  • Data portability: Export your data in machine-readable format
  • Restrict processing: Limit how we use your data
  • Object to processing: Opt out of certain data uses
  • Withdraw consent: Revoke permissions at any time

To exercise these rights, visit your account settings or contact privacy@awesome-resume.app.

CCPA Rights (California Users)

Under the California Consumer Privacy Act:

  • Right to know: What personal information we collect
  • Right to delete: Request deletion of your data
  • Right to opt-out: We don't sell data, but you can opt out of analytics
  • Non-discrimination: Equal service regardless of privacy choices

Data Security

We protect your data with:

  • Encryption in transit: All data transmitted via HTTPS/TLS
  • Encryption at rest: Stored data is encrypted
  • Access controls: Limited employee access to user data
  • Regular audits: Security practices reviewed periodically

Data Retention

  • Active accounts: Data retained while your account exists
  • Deleted accounts: Data purged within 30 days of account deletion
  • Exported files: Not stored after delivery
  • Analytics data: Aggregated and anonymized after 90 days

Cookies & Tracking

We use minimal cookies:

  • Essential cookies: Required for login and security
  • Analytics cookies: Optional, anonymized usage data (PostHog)
  • No advertising cookies: We don't use ad trackers

You can disable non-essential cookies in your browser settings.

Third-Party Services

We use limited third-party services:

| Service | Purpose | Data Shared | |---------|---------|-------------| | Stripe | Payment processing | Email, payment info | | PostHog | Analytics | Anonymized usage data | | OpenAI | AI features | Resume content (processed, not stored) |

These services have their own privacy policies and security measures.

Children's Privacy

Our service is not intended for users under 13. We do not knowingly collect data from children.

International Transfers

Your data may be processed in the United States. We ensure appropriate safeguards for international transfers.

Changes to This Policy

We may update this policy with reasonable notice. Material changes will be communicated via email or in-app notification.

Contact Us

For privacy questions or to exercise your rights:

  • Email: privacy@awesome-resume.app
  • Settings: Use the privacy controls in your account settings
  • Data requests: Submit via your account dashboard

Data Protection Officer

For GDPR-related inquiries, contact our DPO at dpo@awesome-resume.app.