Privacy Policy
Last updated: 2024-02-22
Your privacy matters to us. This policy explains how we collect, use, and protect your data.
Our Commitment
We respect your privacy and handle your data responsibly. We believe you should have full control over your personal information.
Data We Collect
Information You Provide
- Account information: Email address, name, and password (or OAuth provider data)
- Resume content: The resumes and documents you create
- Job tracking data: Jobs you save and track
- Settings: Your preferences and configurations
Information Collected Automatically
- Usage analytics: Anonymized data about feature usage (via PostHog)
- Error logs: Technical information to diagnose issues
- Session data: Login timestamps and session duration
Data We Never Sell or Share
We make the following commitments:
- We do not sell your personal data - ever, under any circumstances
- We do not share your resume content with third parties
- We do not share your job search activity with employers or recruiters
- AI processing is secure - your data is not used to train AI models
- No advertising profiles - we do not build profiles for ad targeting
When We Share Data
We only share data when:
- You explicitly request it - e.g., exporting to a third-party service
- Required by law - valid legal process (subpoenas, court orders)
- To protect safety - prevent fraud or security threats
Your Privacy Rights
For All Users
- Access: View all data we have about you
- Export: Download your data in a portable format
- Deletion: Request complete account deletion
- Correction: Update inaccurate information
GDPR Rights (EU Users)
Under the General Data Protection Regulation, you have additional rights:
- Right to be forgotten: Request deletion of all your data
- Data portability: Export your data in machine-readable format
- Restrict processing: Limit how we use your data
- Object to processing: Opt out of certain data uses
- Withdraw consent: Revoke permissions at any time
To exercise these rights, visit your account settings or contact privacy@awesome-resume.app.
CCPA Rights (California Users)
Under the California Consumer Privacy Act:
- Right to know: What personal information we collect
- Right to delete: Request deletion of your data
- Right to opt-out: We don't sell data, but you can opt out of analytics
- Non-discrimination: Equal service regardless of privacy choices
Data Security
We protect your data with:
- Encryption in transit: All data transmitted via HTTPS/TLS
- Encryption at rest: Stored data is encrypted
- Access controls: Limited employee access to user data
- Regular audits: Security practices reviewed periodically
Data Retention
- Active accounts: Data retained while your account exists
- Deleted accounts: Data purged within 30 days of account deletion
- Exported files: Not stored after delivery
- Analytics data: Aggregated and anonymized after 90 days
Cookies & Tracking
We use minimal cookies:
- Essential cookies: Required for login and security
- Analytics cookies: Optional, anonymized usage data (PostHog)
- No advertising cookies: We don't use ad trackers
You can disable non-essential cookies in your browser settings.
Third-Party Services
We use limited third-party services:
| Service | Purpose | Data Shared | |---------|---------|-------------| | Stripe | Payment processing | Email, payment info | | PostHog | Analytics | Anonymized usage data | | OpenAI | AI features | Resume content (processed, not stored) |
These services have their own privacy policies and security measures.
Children's Privacy
Our service is not intended for users under 13. We do not knowingly collect data from children.
International Transfers
Your data may be processed in the United States. We ensure appropriate safeguards for international transfers.
Changes to This Policy
We may update this policy with reasonable notice. Material changes will be communicated via email or in-app notification.
Contact Us
For privacy questions or to exercise your rights:
- Email: privacy@awesome-resume.app
- Settings: Use the privacy controls in your account settings
- Data requests: Submit via your account dashboard
Data Protection Officer
For GDPR-related inquiries, contact our DPO at dpo@awesome-resume.app.